Term Conditions Page

Please read these terms and conditions carefully before making a purchase of flowers from our website or any other sales channel. By placing an order, you acknowledge and agree to be bound by the following terms and conditions:

Order Placement:
  1. You must be at least 18 years old or have the legal capacity to enter into a contract to place an order
  2. By placing an order, you are making an offer to purchase the specified flowers, subject to these terms and conditions.

Product Availability and Substitution:
  1. All flower orders are subject to availability. We will make reasonable efforts to fulfill your order as described and displayed on our website or other sales channels.
  2. In the event that a specific flower or arrangement is unavailable, we reserve the right to substitute it with a comparable item of equal or greater value, without prior notice. The overall look and feel of the arrangement will be maintained.

Pricing and Payment:
  1. The prices for our flowers are displayed in the currency stated on our website or sales channel and are subject to change without notice.
  2. Payment must be made in full at the time of placing the order. We accept various payment methods, which will be specified during the checkout process.
  3. You are responsible for providing accurate and up-to-date payment information. By providing your payment details, you confirm that you are authorized to use the payment method.

Delivery:
  1. We offer delivery services for the purchased flowers, subject to the delivery terms specified on our website or sales channel.
  2. The delivery address and recipient's details must be accurate and complete. We are not responsible for any delivery issues arising from incorrect or insufficient information provided by you.
  3. While we strive to deliver flowers on the specified date and time, delivery times may vary due to factors beyond our control, such as traffic conditions or unforeseen circumstances.

Cancellation and Refunds:
  1. Cancellations or changes to your order may be possible if requested within a reasonable time before the scheduled delivery time. Please refer to our cancellation and refund policy, which will be provided on our website or communicated to you upon request.
  2. Refunds, if applicable, will be processed in accordance with our refund policy.

Care and Handling of Flowers:
  1. Flowers are perishable products, and their freshness and longevity may vary. We provide general care instructions with the delivery, and it is your responsibility to follow them for maintaining the quality of the flowers.
  2. We cannot guarantee the exact duration of flower freshness or their appearance after delivery due to environmental factors and individual care.

Intellectual Property:
  1. All intellectual property rights related to our flowers, including but not limited to trademarks, logos, and designs, remain the property of the respective owners. You agree not to use, reproduce, or distribute any such intellectual property without prior written consent.

Limitation of Liability:
  1. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the purchase, use, or delivery of flowers.
  2. Our liability, if any, shall be limited to the amount paid for the specific order in question.

Governing Law and Jurisdiction:
  1. These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction where our business is registered.
  2. Any disputes arising from or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the aforementioned jurisdiction.

Severability:
  1. If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Changes to the Terms and Conditions:
  1. We reserve the right to modify or update these terms and conditions at any time without prior notice. The revised version will be effective from the date of publication on our website or sales channel.

If you have any questions or concerns about these terms and conditions, please contact us through the provided channels before making a purchase.

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